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Big ups to Shimano!!
Posted: Thu Jan 04, 2018 7:54 am
by shimanogloomis man
My ci4 spinning reel last model broke something to do with the bail so I sent it to Shimano they called me said just needs service paid the 25 buck , to my surprise opened the box and got a brand new ci4!!! After 20+ years of buying only Shimano reels owing over 50 different reels lol this was the first one I sent back with a problem and I got a new ci4 . Awesome customer service ,this is why I continue to buy Shimano!
Re: Big ups to Shimano!!
Posted: Thu Jan 04, 2018 7:55 am
by fishballer06
Re: Big ups to Shimano!!
Posted: Thu Jan 04, 2018 8:19 am
by LgMouthGambler
Probably because someone got yours by mistake.
Re: Big ups to Shimano!!
Posted: Thu Jan 04, 2018 9:41 am
by Bantam1
That does happen, but very rarely. More than likely the part was on back-order and we just sent you a replacement.
Re: Big ups to Shimano!!
Posted: Thu Jan 04, 2018 10:01 am
by shimanogloomis man
Bantam1 wrote:That does happen, but very rarely. More than likely the part was on back-order and we just sent you a replacement.
Either way I’ll take it
Re: Big ups to Shimano!!
Posted: Sat Jan 06, 2018 1:42 pm
by DirtyD64
This makes me feel good about owning Shimano's and starting into their baitcasting reels, only they will NEVER send me a new Ci4+ FB to replace my Ci4+FA, probably because after 3 years my FA is still flawless.
