Question

John M · Post by **John M** » Wed Jan 06, 2021 6:22 am

I have been trying to get through to Shimano to order some parts. Have not been successwful is this because of the
Virus ?

Sterfry26 · Post by **Sterfry26** » Wed Jan 06, 2021 6:58 am

Are you going through their website or trying to reach them on the phone?

John M · Post by **John M** » Wed Jan 06, 2021 8:32 am

Have been trying to go thru 1-877-577-0600

Bantam1 · Post by **Bantam1** » Thu Jan 07, 2021 7:28 am

We are short handed and call volume has been high since this CV started. There are a lot of new anglers now and as you can imagine many questions or issues with new gear that they may or may not understand. The guys are doing their best, but we simply need more people. Since the entire call center is working from home it is impossible to bring in new people for training. You can use our online parts ordering or use the contact us email through the website.

John M · Post by **John M** » Thu Jan 07, 2021 9:32 am

Thank you apprechiate your help

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