TackleDirect Problems?
TackleDirect Problems?
What is going on over at TD? I've been a customer for years and spend mucho dinero with them without any problems, but it seems that for the last few weeks their service has hit rock bottom. No one picks up the phone. No one returns calls. Items listed as "in stock" are not. Yelp and other review sites are giving them 1 star, with many dissatisfied customers. Not good. Anyone know what the problem is?
Last edited by Reverendo on Mon Jul 22, 2019 7:31 pm, edited 1 time in total.
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- TT Moderator
- Posts: 6789
- Joined: Mon Feb 28, 2011 1:56 pm
- Location: Oxford GA
Re: TackleDirect Problems?
I bought a rod about 6 weeks ago with no problems. Hope this isnt the end, because they have some good deals every once in a while.
Try not to let your mind wander. It is much too small to be outside unsupervised.
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- Senior Angler
- Posts: 116
- Joined: Wed Mar 30, 2011 11:46 am
Re: TackleDirect Problems?
Interested to see what is going on myself.
- doomtrprz71
- Elite Angler
- Posts: 401
- Joined: Tue Jan 14, 2014 4:35 am
Re: TackleDirect Problems?
I missing several items from my latest order as well
- doomtrprz71
- Elite Angler
- Posts: 401
- Joined: Tue Jan 14, 2014 4:35 am
Re: TackleDirect Problems?
They still haven't contacted me back about my missing items
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- Elite Angler
- Posts: 628
- Joined: Sat Dec 23, 2006 4:21 pm
Re: TackleDirect Problems?
I contacted them two months ago to get the ETA of a rod before purchasing. They told me even if they had it in stock it would take 2+ weeks to ship because they were in the process of either updating or changing their warehouse (can't remember which).
This might help explain what's going on. I ended up buying the rod from another vendor since I didn't want to wait.
This might help explain what's going on. I ended up buying the rod from another vendor since I didn't want to wait.
- doomtrprz71
- Elite Angler
- Posts: 401
- Joined: Tue Jan 14, 2014 4:35 am
Re: TackleDirect Problems?
They never emailed me back but my missing items did show up at least