Daiwa contact for rod warranty

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y2k88
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Daiwa contact for rod warranty

Post by y2k88 » Thu Mar 31, 2011 3:03 pm

Does anyone know a specific contact in the Daiwa services centre who I can contact directly?

I'm trying to warranty a Steez rod from overseas and want to get past the standard replies I've been getting (i.e. send the rod in).

Pmedicbm
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Re: Daiwa contact for rod warranty

Post by Pmedicbm » Fri Apr 01, 2011 2:38 am

Contact Toby Baar at Admail@daiwa.com he should be able to hook you up... :D
Pmedicbm

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y2k88
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Re: Daiwa contact for rod warranty

Post by y2k88 » Fri Apr 01, 2011 7:01 pm

Thanks, but that's unfortunately who I spoke to.

The cost of sending a rod back to the states for warranty is extremely cost prohibitive.
I'm hoping to be able to convince a rep that it is a manufacturer's defect issue with 100000000 photos or whatever it takes.

olamagic
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Re: Daiwa contact for rod warranty

Post by olamagic » Sat Apr 02, 2011 1:59 am

GOOD LUCK !!!!!!!!!!!!!!!!!!

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PaBass75
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Re: Daiwa contact for rod warranty

Post by PaBass75 » Sat Apr 02, 2011 6:10 am

What's wrong with the rod?
Just sent a Comp-x in last week.
It's on it's way back already. Been a smooth process so far.
Shipping sucks, but considering the price of a new rod..
Well, seemed like a small price to pay..

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v3n0m
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Re: Daiwa contact for rod warranty

Post by v3n0m » Sun Apr 03, 2011 4:10 am

PaBass75 wrote:What's wrong with the rod?
Just sent a Comp-x in last week.
It's on it's way back already. Been a smooth process so far.
Shipping sucks, but considering the price of a new rod..
Well, seemed like a small price to pay..
Which warranty center did you send it to?
~>V{e}N{o}M<~

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PaBass75
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Re: Daiwa contact for rod warranty

Post by PaBass75 » Sun Apr 03, 2011 4:57 am

v3n0m wrote:
PaBass75 wrote:What's wrong with the rod?
Just sent a Comp-x in last week.
It's on it's way back already. Been a smooth process so far.
Shipping sucks, but considering the price of a new rod..
Well, seemed like a small price to pay..
Which warranty center did you send it to?
11137 Warland Drive, Cypress CA.
New rod, 7'1" heavy, ordered sight unseen from a dealer in Alabama.
Felt great, till I started casting it in the yard..
Was clicking and crunching when loaded.
Assumed it must've had a loose guide wrap.

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v3n0m
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Re: Daiwa contact for rod warranty

Post by v3n0m » Sun Apr 03, 2011 7:13 am

k thx. :big grin:
~>V{e}N{o}M<~

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