Yes, they do. Lots of companies do that very thing. Sure, there are some that might go outside of their own rules in some situations, but that's just a good will thing in certain cases. Certainly nothing I'd bank on. Best to protect your investment by understanding what it takes to get the coverage you think you should have, and then doing that. Whether that's keeping copies of receipts, registering it, etc.ecu daniel 14 wrote:The point of this thread isn't to say they wouldn't do it with the receipt. The point is they said fix it yourself. No company should say that reguardless of the situation.
It's amazing to me, for example, how few people actually apply for the Wildcards when they get Loomis rods. Yes, Loomis will issue a Wildcard at a later date, but only IF you have the original receipt. My bet is most folks that didn't bother to apply for it in the first place would likely not be able to locate the receipt a year or two down the road. It's like leaving money on the table to me.
Not running you down here or anything. I understand your frustration. But rules are rules, and most companies follow them in warranty cases.