TackleTour

Edge Rods is having a pretty decent sale going on now and I was thinking about picking up a couple. I have a couple of their older rods (MH casting spiral wrapped and drop shot rods) and I think they're great but I see very little about them on the forum. Is there anything going on with the company or anything I should know before buying? Any input would be appreciated

1st!!


and second.......

Great rods! In fact my personal favorite- I currently have 5 and another one on the way. They are always swamped and customer service is rather slow but cannot beat the product.
When I ordered the latest rod they were 3-5 weeks out. It will be 5 weeks this weekend. I just called them today since I have never heard anything from them and am now told it will be 1.5-2 more weeks. They really need to put his on their website as i am sure they must have a lot of angry folks by now.
So if waiting nearly 2 months is worth it for a great rod...............

Yep great rods, I have the 7'8" extra heavy casting rod. Tackle warehouse price matched their website price. Its a very sensitive
and strong rod. I would buy another.

Great blanks.

I have been underwhelmed by the guide layout and build quality. They really need better builders and someone who knows how to space the guides better. The rod I bought had extreme flat spots and line touching the blank under minimal flex.

I've spoke with their management and unfortunately they dont seem to want to address the issue.

My experience with the Kickstarter fiasco--extreme delays, no communication, substitution of cheap guides for those promised--killed any interest I had in future purchases from them. Looks like the delays and lack of communication remain problems.

Bronzeye wrote:My experience with the Kickstarter fiasco--extreme delays, no communication, substitution of cheap guides for those promised--killed any interest I had in future purchases from them. Looks like the delays and lack of communication remain problems.

Kickstarter fiasco?

1nutinthewater wrote:

Bronzeye wrote:My experience with the Kickstarter fiasco--extreme delays, no communication, substitution of cheap guides for those promised--killed any interest I had in future purchases from them. Looks like the delays and lack of communication remain problems.

Kickstarter fiasco?

A couple of years back Edge had a kickstarter deal, $150 get a rod and a hat, I can't recall the entire offer but it sounded good. So I ordered a 714 FS. It was probably 4 mos. b4 I got the rod, some waited way longer. They kept on giving us BS as to when the rods would ship, when they did ship, they shipped the wrong stuff etc. Yea, it was a fiasco. The rod i finally got had a decal that said MH Fast, but fishes like a medium moderate. I did order a 787 flipping stick, that only took 3 weeks. I'm pretty much done with Edge.

Avoid the hassle & just order a Kistler Helium or Z bone.

7 weeks later I call to ask what happen to my rod and they go "upstairs" to find my order and tell me it was not put on the production line but to call back next week......... If this one ever arrives it will unfortunately be my last.

That's a pretty long lead time. I'd only wait that long if it were a true custom built rod where I choose the length, guides, grips, reel seat, etc. I was just looking into their rods too!

Spoke with them today and got to hear about the 120 messages they have in the mailbox, 118 missed calls, etc. Told me he would talk with production manager but it would still be a few weeks. I was told he would call me back later today.- never did.

I’ve been happy with the Edge rod I got from Kickstarter, but these wait times seem extreme.

Was told last week that "rod will be shipped this week"
Still nothing and its been 8 weeks so I cancelled the order.
I really hope they get it together- great product but I am a firm believer in customer service...........

Hey there ‘Nut,

Which model were you looking to get from them? I had a similar experience last October with an online order, many many calls and emails exchanged before I finally received the rod sometime mid January. I’ve since acquired a number of Black Widows, perhaps I have one you’re looking for.