Daiwa service department

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Bbrotz
Senior Angler
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Posts: 125
Joined: Tue Jul 21, 2020 1:49 am

Daiwa service department

Post by Bbrotz »

I’m wondering if anyone has experience with getting reels serviced by Daiwa’s service department. What was your experience like and how was the turn around time?

I have gotten my reels serviced by the tackle trap and had a great experience. However I get too worried about shipping all my high end reels through the mail, as I have a considerable amount of money into them. Daiwas service department is only an hour away from me. I’m sure they do top notch work but I would like to hear others experiences.

Also does anyone know if shimanos service department would service a jdm Exsence spinning reel? Thanks for the help
Obz
Elite Angler
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Posts: 689
Joined: Fri Dec 25, 2015 1:37 am
Location: Superior wisconsin

Re: Daiwa service department

Post by Obz »

Bbrotz wrote:
Thu Mar 24, 2022 3:12 am
I’m wondering if anyone has experience with getting reels serviced by Daiwa’s service department. What was your experience like and how was the turn around time?

I have gotten my reels serviced by the tackle trap and had a great experience. However I get too worried about shipping all my high end reels through the mail, as I have a considerable amount of money into them. Daiwas service department is only an hour away from me. I’m sure they do top notch work but I would like to hear others experiences.

Also does anyone know if shimanos service department would service a jdm Exsence spinning reel? Thanks for the help
I sent back a sv103xs, zillion platform for a gear issue they fixed the gears for like $40ish with shipping. They broke my sv ramp and dented my spool. I didn't inspect reel within their 60 day warranty so They said there was nothing they could do. You can't buy any 'spool parts' from daiwa you have to buy the whole spool kit. I found an aftermarket sv ramp but while attempting to put inductor back on the spring went flying. So now I'm buying a whole new spool because I couldn't find an inductor spring online anywhere. Lol. Not thrilled with Daiwa.
SSS
Platinum Angler
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Posts: 1395
Joined: Fri Jul 14, 2017 12:38 am

Re: Daiwa service department

Post by SSS »

Obz wrote:
Tue May 10, 2022 8:23 pm
Bbrotz wrote:
Thu Mar 24, 2022 3:12 am
I’m wondering if anyone has experience with getting reels serviced by Daiwa’s service department. What was your experience like and how was the turn around time?

I have gotten my reels serviced by the tackle trap and had a great experience. However I get too worried about shipping all my high end reels through the mail, as I have a considerable amount of money into them. Daiwas service department is only an hour away from me. I’m sure they do top notch work but I would like to hear others experiences.

Also does anyone know if shimanos service department would service a jdm Exsence spinning reel? Thanks for the help
I sent back a sv103xs, zillion platform for a gear issue they fixed the gears for like $40ish with shipping. They broke my sv ramp and dented my spool. I didn't inspect reel within their 60 day warranty so They said there was nothing they could do. You can't buy any 'spool parts' from daiwa you have to buy the whole spool kit. I found an aftermarket sv ramp but while attempting to put inductor back on the spring went flying. So now I'm buying a whole new spool because I couldn't find an inductor spring online anywhere. Lol. Not thrilled with Daiwa.
You can buy springs and such from PLAT. Its like $1.
https://www.plat.co.jp/shop/catalog/par ... cts_id=199
Obz
Elite Angler
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Posts: 689
Joined: Fri Dec 25, 2015 1:37 am
Location: Superior wisconsin

Re: Daiwa service department

Post by Obz »

SSS wrote:
Wed May 11, 2022 7:12 am
Obz wrote:
Tue May 10, 2022 8:23 pm
Bbrotz wrote:
Thu Mar 24, 2022 3:12 am
I’m wondering if anyone has experience with getting reels serviced by Daiwa’s service department. What was your experience like and how was the turn around time?

I have gotten my reels serviced by the tackle trap and had a great experience. However I get too worried about shipping all my high end reels through the mail, as I have a considerable amount of money into them. Daiwas service department is only an hour away from me. I’m sure they do top notch work but I would like to hear others experiences.

Also does anyone know if shimanos service department would service a jdm Exsence spinning reel? Thanks for the help
I sent back a sv103xs, zillion platform for a gear issue they fixed the gears for like $40ish with shipping. They broke my sv ramp and dented my spool. I didn't inspect reel within their 60 day warranty so They said there was nothing they could do. You can't buy any 'spool parts' from daiwa you have to buy the whole spool kit. I found an aftermarket sv ramp but while attempting to put inductor back on the spring went flying. So now I'm buying a whole new spool because I couldn't find an inductor spring online anywhere. Lol. Not thrilled with Daiwa.
You can buy springs and such from PLAT. Its like $1.
https://www.plat.co.jp/shop/catalog/par ... cts_id=199
I found an hlc spring for $4 bucks but the Japanese site wanted 26.00 for shipping.

Thanks man! I'll check it out
SSS
Platinum Angler
Platinum Angler
Posts: 1395
Joined: Fri Jul 14, 2017 12:38 am

Re: Daiwa service department

Post by SSS »

Obz wrote:
Wed May 11, 2022 11:00 am
SSS wrote:
Wed May 11, 2022 7:12 am
Obz wrote:
Tue May 10, 2022 8:23 pm
Bbrotz wrote:
Thu Mar 24, 2022 3:12 am
I’m wondering if anyone has experience with getting reels serviced by Daiwa’s service department. What was your experience like and how was the turn around time?

I have gotten my reels serviced by the tackle trap and had a great experience. However I get too worried about shipping all my high end reels through the mail, as I have a considerable amount of money into them. Daiwas service department is only an hour away from me. I’m sure they do top notch work but I would like to hear others experiences.

Also does anyone know if shimanos service department would service a jdm Exsence spinning reel? Thanks for the help
I sent back a sv103xs, zillion platform for a gear issue they fixed the gears for like $40ish with shipping. They broke my sv ramp and dented my spool. I didn't inspect reel within their 60 day warranty so They said there was nothing they could do. You can't buy any 'spool parts' from daiwa you have to buy the whole spool kit. I found an aftermarket sv ramp but while attempting to put inductor back on the spring went flying. So now I'm buying a whole new spool because I couldn't find an inductor spring online anywhere. Lol. Not thrilled with Daiwa.
You can buy springs and such from PLAT. Its like $1.
https://www.plat.co.jp/shop/catalog/par ... cts_id=199
I found an hlc spring for $4 bucks but the Japanese site wanted 26.00 for shipping.

Thanks man! I'll check it out
Yea, i don't know how it is if you're in the US, but shipping to Canada can only be through DHL (this began with covid). Normally, the cheapest shipping cost is like $7.
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