acid rod leave a bad taste in my mouth

When production rods are not enough, it's time to go custom. Come share your experiences building and/or ordering a custom rod and tell us if you'll ever go back to off the shelf.
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Tm Customs
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acid rod leave a bad taste in my mouth

Post by Tm Customs » Thu Feb 09, 2012 4:58 pm

Just wanted to share a recent story with you guys.

I made a order to acid rod on 1/25 I only used acid rod because us both being in ca usually makes for a real quick turn around.

Just recived my order today after calling several times everytime they assured me they were shipping the package that day.

Anyhow I recived the package and the guide set I order apparently was out of stock and I got 4 guides no tip.

Just a beware please take you biz somewhere else
Please check out my YouTube Videos Tmcustoms87

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jimmyb
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Re: acid rod leave a bad taste in my mouth

Post by jimmyb » Thu Feb 09, 2012 8:24 pm

what brand did of guides did you order????

pacbay seems to be having some huge backorder issues... so it might not be acid's fault (and i have never dealt with acid)

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Tm Customs
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Re: acid rod leave a bad taste in my mouth

Post by Tm Customs » Thu Feb 09, 2012 10:14 pm

fuji usually a pretty common item
Please check out my YouTube Videos Tmcustoms87

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5poundhooker
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Re: acid rod leave a bad taste in my mouth

Post by 5poundhooker » Fri Feb 10, 2012 4:52 pm

I also had a slow experience with them, but they do have a descent component selection SIC micros for $2 or were last I checked not sure what brand but nonetheless an inexpensive set of SIC guides.

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Tm Customs
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Re: acid rod leave a bad taste in my mouth

Post by Tm Customs » Wed Mar 07, 2012 9:14 pm

Almost a month still havent recived the backordered items a refund and not a single answer to any emails this is by far the worst service on the plannet
Please check out my YouTube Videos Tmcustoms87

fishing247
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Re: acid rod leave a bad taste in my mouth

Post by fishing247 » Thu Mar 08, 2012 5:33 pm

They can get busy over there. I have never had a problem but some peeps in my crew complain. You will get your stuff bec/ Mark is a stand up guy, real question is just when....

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Tm Customs
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Re: acid rod leave a bad taste in my mouth

Post by Tm Customs » Sun Mar 11, 2012 1:45 am

fishing247 wrote:They can get busy over there. I have never had a problem but some peeps in my crew complain. You will get your stuff bec/ Mark is a stand up guy, real question is just when....

I wish you were right man I cant even get an answer to a email over there paied for stuff I dont have wtf
Please check out my YouTube Videos Tmcustoms87

jrob78
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Re: acid rod leave a bad taste in my mouth

Post by jrob78 » Sun Mar 11, 2012 11:46 am

I've had 2 really bad experiences with them as well. I don't mind waiting if something is backordered or even if they are just behind, assuming they have the common courtesy to let you know what is going on, which they didn't. The lack of communication and the failure to return emails are unacceptable. I won't do business with them anymore.

corbina
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Re: acid rod leave a bad taste in my mouth

Post by corbina » Sun Mar 11, 2012 11:00 pm

I used to buy components from them. However, I have experienced multiple backorders from them, I now email to check on the inventory prior to placing order. Last couple of emails were never replied by them! I am done with them.......

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Tm Customs
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Re: acid rod leave a bad taste in my mouth

Post by Tm Customs » Sun Mar 11, 2012 11:16 pm

Its hard to understand how a place this sloppy stays afloat?? I hope that everyone who reads this will shop get bit swampland and mudhole instead, avoid these guys at all cost.
Please check out my YouTube Videos Tmcustoms87

smalliesteve
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Re: acid rod leave a bad taste in my mouth

Post by smalliesteve » Mon Mar 12, 2012 5:54 am

try calling them. Whenever I had a question about something they cleared it up over the phone for me.

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Katron
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Re: acid rod leave a bad taste in my mouth

Post by Katron » Mon Mar 12, 2012 2:34 pm

I have had problems with them as well. I bought some HD EVA from them and when I received it it was just the regular kind, not the HD. I sent them an email and never got a reply...

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Previously "theflyingplatypus".

Bigs|ick
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Re: acid rod leave a bad taste in my mouth

Post by Bigs|ick » Tue Mar 13, 2012 6:32 pm

Just start dealing with a reputable place like Mudhole. Problem solved.

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Teal101
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Re: acid rod leave a bad taste in my mouth

Post by Teal101 » Wed Mar 14, 2012 9:29 am

I too ordered a setup back in early Nov. that I was planning on building and giving as an X-mas present. Took them 2 weeks to process my order and after inquiring it was because of a backorder. I ended up being about a month behind in getting started with it when all was said and done. Probably just order from Mudhole from now on.
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smalliesteve
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Re: acid rod leave a bad taste in my mouth

Post by smalliesteve » Wed Mar 14, 2012 8:40 pm

Bigs|ick wrote:Just start dealing with a reputable place like Mudhole. Problem solved.
And pay 3X for shipping :lol: :lol:

They do have good selection and service though.

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