Concept KP issue ...

Questions regarding an existing product from 13 Fishing? Talk directly to an official representative!
Post Reply
Real Pudd legend
Platinum Angler
Platinum Angler
Posts: 1097
Joined: Tue Jan 22, 2008 11:52 pm

Concept KP issue ...

Post by Real Pudd legend » Thu Apr 21, 2016 6:16 am

I recently purchased a concept kp from tackle warehouse ,it looks great and sounds pretty nice but I have encountered two issues with the reel . First off , the casting is pretty nice but it seems really finicky . I had to put the brakes to 5 just so I wouldn't backlash but I would lose distance as well... Not sure If this is normal . Secondly I have this weird intermittent clicking noise when I'm making a faster overhead cast, as if possibly the clutch is not engaging to its fullest . It feels like it's is though ... So far I don't now what to think but it's a new reel and I was hoping for a lot more .... Being a Shimano and Daiwa user occasionally I might run into a reel with issues but very rare . I wanted to give 13 fishing a chance but my feelings are mixed . If anyone can shed some light it would be greatly appreciated . Thankyoy

User avatar
13Fishing
Elite Angler
Elite Angler
Posts: 358
Joined: Tue Mar 18, 2014 11:21 pm

Re: Concept KP issue ...

Post by 13Fishing » Tue May 03, 2016 5:17 am

Please send your reel in to our warranty center so we can take a look and get your reel perfect. You should not experience either problem you are encountering. Let our customer Service team take care of you!

800-508-6013

Matt
13 Fishing

Real Pudd legend
Platinum Angler
Platinum Angler
Posts: 1097
Joined: Tue Jan 22, 2008 11:52 pm

Re: Concept KP issue ...

Post by Real Pudd legend » Tue May 03, 2016 9:08 am

Thanks Matt it will get out to you , I'm sure it's something simple with the thumb bad being sticky

User avatar
13Fishing
Elite Angler
Elite Angler
Posts: 358
Joined: Tue Mar 18, 2014 11:21 pm

Re: Concept KP issue ...

Post by 13Fishing » Wed May 04, 2016 5:23 am

Sounds good, we will get you turned around quickly. Typical Warranty Service turn around once it arrives is only 1-2 days.

Matt
13 Fishing

Post Reply